Amazon Owes You Money, We Help You Recover It
FBA Refunds Manager
- No Sign-Up Cost
- Pay Only when you get Paid
Recovered over $13M+ Through FBA Reimbursements
Why Sellers Trust ChannelMAX With Their Money
Fully compliant, data-backed FBA reimbursements designed to maximize reimbursements.
Fully Compliant with
Amazon TOS
Built to last. No shortcuts.
Manual, Data-backed
Claims
Claims validated pre-submission
Dedicated Relationship
Manager
Real people. Real follow-ups.
How ChannelMAX Recovers Your FBA Reimbursements
ChannelMAX follows a structured, data-driven recovery process designed to maximize reimbursements
Step 1: Identify & Quantify Errors
ChannelMAX analyzes Amazon fulfillment, inventory, and settlement reports to identify lost or mishandled inventory and estimate reimbursements.
Step 2: Organize Errors by SKU & Type
Identified issues are grouped by SKU and error category, with detailed case statements built using Amazon-reported data.
Step 3: Manual Case Submission
All reimbursement cases are manually submitted to Amazon Seller Support, ensuring accuracy and compliance.
Step 4: Amazon Review & Response
Amazon typically responds within hours or a few days.
Step 5: Validation & Follow-Ups
Responses are reviewed by the ChannelMAX team, follow-ups are handled, and reimbursements are validated to ensure minimal money is left unrecovered.
You’re Not Dealing With a Bot
Every account gets a dedicated relationship manager, backed by the ChannelMAX recovery team, who
Reviews your account and reports
Your manager makes sense of your data and spots the errors.
Submits claims in controlled batches
We never submit too many at once, avoiding red flags.
Handles all follow-ups with Amazon
We push Amazon on each case to get sellers paid correctly.
Requests additional info as needed
We ensure all info required by Amazon is gathered correctly.
What We Need to Get Started
We only request the access required to validate and recover your FBA reimbursements.
Step 1 : Active FBA Seller Account
Be selling items on Amazon using FBA.
Step 2 : Secure Developer Access
Grant ChannelMAX read-only access to selected Amazon marketplaces for reimbursement validation.
Step 3 : Seller Central Permissions
We require your permissions for
Manage FBA Inventory & Shipments
Manage your cases
Fulfillment Reports
Payments / Settlement Reports
ChannelMAX tracks and validates all reimbursements received.
Simple Cancellation. Clean Exit.
- You may cancel at any time by contacting ChannelMAX support.
- Upon cancellation, recovery operations cease. Pending support cases submitted by ChannelMAX will continue to be monitored until closure.
- Once all cases are closed, a final invoice is issued and the account is closed.
Data is archived for 30 days after cancellation. All personally identifiable information (PII) is destroyed. You may request a data export within this period.